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Free template · Healthcare

Pharmacy Technician job description template

Pharmacy technicians help pharmacists fill prescriptions, manage inventory, and serve customers. They count and label medications, process insurance claims, and keep the pharmacy running accurately and efficiently. Copy this template, replace the bracketed parts, then run it through the free JD Analyzer.

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Pharmacy Technician

About the role

[Company Name] is hiring a Pharmacy Technician to support our pharmacists and serve our customers. You will help fill prescriptions accurately, process insurance claims, manage inventory, and provide friendly service at the counter and on the phone. We are looking for someone precise, dependable, and caring.

Responsibilities

  • Receive and enter prescriptions accurately in the pharmacy system
  • Count, measure, package, and label medications under pharmacist supervision
  • Process insurance claims and resolve rejections
  • Answer phone calls and refer clinical questions to the pharmacist
  • Assist customers at pickup and drop-off, protecting their privacy
  • Manage inventory, including ordering, receiving, and checking expiration dates
  • Follow procedures for controlled substance handling and documentation
  • Keep the pharmacy clean, organized, and compliant
  • Maintain accurate patient profiles and records

Requirements

  • Pharmacy technician registration, license, or certification as required by [State]
  • Strong attention to detail and basic pharmacy math skills
  • Familiarity with common medication names and prescription abbreviations
  • Customer service experience in healthcare, retail, or a similar setting
  • Comfort with computers and pharmacy software
  • Understanding of patient privacy and HIPAA
  • Ability to meet any state board background check requirements

Nice to have

  • National certification such as PTCB (CPhT) or ExCPT
  • Experience with insurance billing and prior authorizations
  • Compounding or sterile preparation experience
  • Bilingual skills matching our customer base

Pay

[Pay range] · [Benefits summary]

Pay transparency

Many states, including CA, CO, NY, WA, and IL, require a good-faith pay range in job postings, so check your state's rules and include a range before posting.

See the rules for your state in HR laws by state.

Write a more inclusive posting

  • Check your state board of pharmacy rules and only list the credentials actually required
  • Describe background check requirements accurately and follow fair chance hiring rules in your state or city
  • Avoid requirements like 'must stand for long periods' unless essential, and include an accommodation statement

Hiring a pharmacy technician?

Prepare the interview too: 15 questions, red flags and questions to avoid.

Pharmacy Technician interview questions

Frequently asked questions

Does a pharmacy technician need to be certified?

Requirements vary by state; some require registration or licensure and others require national certification. Check your state's rules and list national certification as preferred if not required.

What skills test works for a pharmacy technician interview?

A short quiz with sig interpretation and day-supply math, plus a few common drug names, is quick and fair. Give the same test to every candidate and score it consistently.

Can I ask a pharmacy technician candidate about their criminal history?

Many states and cities have fair chance laws limiting when you can ask, and boards of pharmacy have their own requirements. Check your state's rules and follow federal FCRA steps if you use a background check company.

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