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Free template · Retail & Hospitality

Server job description template

A server takes guests' orders, delivers food and drinks, and makes sure diners have an enjoyable experience in a restaurant. They coordinate with the kitchen and bar, handle payments, and keep their section running smoothly during busy service. Copy this template, replace the bracketed parts, then run it through the free JD Analyzer.

Check it for bias

Server

About the role

[Company Name] is looking for a Server who loves making guests feel welcome. You will take orders, share recommendations, deliver food and drinks, and work closely with the kitchen and bar to give every table a great experience. If you thrive in a fast-paced, team-focused restaurant, we would love to meet you.

Responsibilities

  • Greet guests promptly and explain menu items and specials
  • Take accurate food and drink orders and enter them in the POS
  • Communicate allergies and special requests clearly to the kitchen
  • Deliver food and drinks and check back on guest satisfaction
  • Serve alcohol responsibly and check ID as required
  • Process payments, split checks, and close out accurately
  • Keep the section clean, set, and stocked
  • Work with hosts, bussers, bartenders, and cooks as one team
  • Complete opening, running, and closing side work

Requirements

  • Friendly, attentive approach to guest service
  • Ability to handle several tables at once during busy periods
  • Clear communication with guests and kitchen staff
  • Ability to work scheduled shifts, including evenings, weekends, and holidays
  • Ability to perform essential tasks such as carrying plates and trays, with or without reasonable accommodation
  • Meets your state's minimum age for serving alcohol, if applicable
  • Willingness to obtain any required food handler or alcohol server certification

Nice to have

  • Previous serving experience in a full-service restaurant
  • Wine, beer, or cocktail knowledge
  • Experience with Toast, Square, or similar POS systems
  • Bilingual skills that match your guests

Pay

[Pay range] · [Benefits summary]

Pay transparency

Many states, including CA, CO, NY, WA, and IL, require a good-faith pay range in job postings, and tipped wage rules vary by state, so check your state's rules before posting.

See the rules for your state in HR laws by state.

Write a more inclusive posting

  • Avoid appearance-based language like 'attractive' or 'fits our image'; describe a dress code neutrally if needed
  • State tray-carrying weight requirements realistically and only if essential, noting accommodations are available
  • Use gender-neutral titles like 'server' rather than 'waitress'

Hiring a server?

Prepare the interview too: 15 questions, red flags and questions to avoid.

Server interview questions

Frequently asked questions

What should I ask when interviewing restaurant servers?

Ask how they handle busy shifts, upset guests, allergies, and intoxicated guests. A short role-play of greeting a table shows warmth and composure quickly.

How should I describe pay for a tipped server position?

Many states require a pay range in postings, and tipped wage and tip credit rules vary widely. Check your state's rules and describe the base wage and how tips work clearly.

Can I require servers to have an alcohol certification?

You can require it if your state or local rules call for it, and many employers allow new hires to obtain it shortly after starting. State that clearly in the posting.

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